DEVELOPER GUIDEHow to correlate a WhatsApp reply with an earlier alert
Keep the relationship between an alert, its context and a later reply without searching message text.
Developer guide for correlating replies. Validate the behavior in your own stack before production rollout.The problem
Assign a stable alert ID and store it with the recipient, source event and outbound message ID.
Store the alert ID with the recipient, source event and message ID so every reply can be matched.Design the boundary
Use provider metadata or a bounded conversation mapping to resolve the inbound event.
Process the interaction
Load the latest allowed context by alert ID, then route actions through your authorization layer.
Answers come from stored context; actions always pass your authorization layer.Measure the outcome
Measure unmatched replies, stale-context answers and successful action handoffs.
BUILD IT SAFELYMake the failure path part of the design.
Reliable messaging is an operational system, not only an API call.
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